Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer reliable nationwide delivery across Bangladesh. Orders are shipped via trusted courier services to ensure your organic products arrive fresh and on time.
What Are Your Delivery Charges?
nside Dhaka: 80 TK
Outside Dhaka: 120 TK
Delivery fees are calculated at checkout based on your location.
How Long Will Delivery Take?
Dhaka: 1–3 business days
Outside Dhaka: 2–5 business days
Delays may occur during holidays or unforeseen circumstances.
PAYMENT
What Payment Methods Are Accepted?
We accept:
Cash on Delivery (COD)
Mobile banking (bKash, Nagad, Rocket)
Cash on Delivery (COD)
Mobile banking (bKash, Nagad, Rocket)
Is Online Payment Secure?
Yes! All transactions are encrypted for your safety. We never store your payment details.
Order & Retunrs
How Do I Place an Order?
Browse products, add to cart, and checkout.
Provide accurate delivery details and choose a payment method.
Provide accurate delivery details and choose a payment method.
How Can I Cancel Or Change My Order?
Contact us within 1 hour of placing your order at [customer service email/phone]. Changes aren’t guaranteed once the order is processed.
Do I need an account to place an order?
No! Guest checkout is available. However, creating an account lets you track orders faster.